News & Events | GlobalStep
News & Events

News & Events

GlobalStep COVID-19 Update

Dallas, United States | March 27th, 2020

Service Capability Status:

Montreal, Canada:

Work from home has been set up for all clients who have desired service continuity in a Work from Home setting.  Work is progressing smoothly. 

Pune, India:

Work from home has been set up for all clients who have desired service continuity in a Work from Home setting.  In the current week, capacity fulfillment has been at 60% in aggregate.  We expect to be at 100% capacity fulfillment next week (Week of March 30, 2020).  Our IT and logistics personnel are working round the clock to make this happen. 

Aldershot, UK:

We are currently in the process of transitioning to work from home. Our people have been working with a tremendous sense of urgency to make this happen.  We estimate that this process will be substantially complete today, with the bulk of our personnel working from home starting next week, March 30, 2020. 

Top Priorities:

Our top three priorities are to ensure:

  1. The Health and Safety of our People
  2. A fully Stable Work from Home Environment - This includes:
    1. Work Practices
    2. Supervisory and Management Practices
    3. Client Communications
    4. Data Security and Confidentiality awareness
    5. IT Infrastructure Effectiveness
  3. Full Employment:
    1. Actively engage with our clients to ensure full employment for our existing staff
    2. Commence hiring to support client needs

The COVID-19 response has two dimensions. First health and safety, and second, the economic havoc of our global community.  We are resolved to address both.  

Communication and Accessibility:

All our client service personnel, managers and leaders are available to you 24x7 if you need anything.  In addition, we have also set up a dedicated email id covidrapidresponseteam@globalstep.com and a round the clock emergency contact number +1 (214) 305-2083, in case you need to reach out to us during the lockdown period.

To book an appointment with our team, please fill the form below.